Customers' information is kept confidential through using Paypal. I will not sell or disclose your name or email address to third parties without your consent.

All sales are final, unless the product arrives broken, in which case please contact me and I will allow an exchange or store credit. I try my best to bubble wrap my packages so they arrive safe and comfy to their owners.

I offer a 50% discount on wholesale purchases, a minimum of $500 before discount.

Pinkspiderweb's jewelry and other items are NOT intended for young children, for the risk of choking hazard. Pinkspiderwebs is not responsible for misuse of items purchased that may lead to harm or injury. Pinkspiderwebs jewelry is intended for teenagers and adults, and should only be given to children with parents' discretion.